Refund Policy

Last updated: March 2026

1. General Policy

All purchases on famos.fans — including subscriptions, pay-per-view content, tips, and live stream access — are generally non-refundable, as digital content is delivered immediately upon purchase.

2. When Refunds May Be Granted

We may issue refunds in the following circumstances:

• Duplicate charges: If you were charged more than once for the same item.
• Technical failure: If a technical error prevented you from accessing purchased content and the issue cannot be resolved.
• Unauthorized transactions: If a charge was made without your authorization (subject to investigation).
• Creator account termination: If a creator's account is terminated and you had an active subscription, a prorated refund may be issued for the unused portion.

3. How to Request a Refund

To request a refund, contact our support team at support@famos.fans within 14 days of the charge. Please include:

• Your account email address
• The transaction date and amount
• A description of the issue

4. Processing Time

Approved refunds are processed within 5–10 business days. The refund will be returned to the original payment method.

5. Chargebacks

If you initiate a chargeback with your bank or payment provider instead of contacting us first, we reserve the right to suspend your account pending investigation.

6. Subscriptions

You may cancel a subscription at any time. Cancellation stops future billing but does not retroactively refund the current billing period. You retain access until the end of the paid period.

7. Contact

For refund inquiries, contact us at support@famos.fans.